At Paledon International, customer satisfaction is our top priority. We aim to provide high-quality services to help you achieve your business goals. However, we understand that there may be instances where refunds are necessary. Please read our refund policy carefully to understand your rights and how we handle refund requests.

Eligibility for Refunds

Refunds are subject to the following conditions:

1. Service Non-Delivery: If a service you purchased is not delivered as promised due to an error on our part, you may be eligible for a full or partial refund.
2. Cancellation Requests: Refunds for canceled services are subject to the terms outlined in the specific service agreement at the time of purchase.
3. Expedited Services: Fees for expedited processing are non-refundable once the process has begun.

Refund Request Process

To request a refund, please follow these steps:

1. Contact Customer Support: Email us at support@paledoninternational.com or call us at 0123456. Provide your order details and a clear explanation of your refund request.
2. Verification: Our team will verify your request and the details of your service agreement.
3. Resolution: Once verified, we will process your refund based on the eligibility criteria.

Refund requests are typically processed within 7-14 business days.

Non-Refundable Services

The following services are non-refundable:

1. Completed Services: If a service has been fully delivered as per the agreement, it is not eligible for a refund.
2. Third-Party Fees: Any fees paid to third parties, such as state filing fees, are non-refundable.
3. Digital Products: Any downloadable or digital materials provided as part of our service are non-refundable once accessed or downloaded.

Exceptions

In rare cases, exceptions to this policy may be made at the sole discretion of PaledonInternational. Exceptional circumstances may include force majeure events or situations beyond the customer’s control.

Contact Us

If you have questions or concerns about our refund policy, please do not hesitate to reach out to us. Our team is here to assist you and ensure your experience with PaledonInternational is positive.

• Email: support@paledoninternational.com
• Phone: 0123456

Thank you for choosing PaledonInternational. We value your trust and are committed to delivering exceptional service.